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Hotel Zermama Zermatt, Zermatt

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From281US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Matterstrasse 23, Zermatt, Switzerland, 3920

Hotel Zermama Zermatt is a newly renovated hotel offering a unique blend of modern comfort and traditional Swiss charm. Located in the heart of Zermatt, it is just a five-minute walk from the train station and directly across from the Sunnegga Express valley station. The hotel features 29 well-appointed rooms, many with stunning views of the Matterhorn and surrounding mountains.

Location

Situated in a car-free village, Hotel Zermama is easily accessible by foot from the Zermatt train station. Guests can reach the Sunnegga ski area in just a minute's walk. Various transportation options are available, including the Gondola and shuttle services to the nearby ski resorts.

Rooms

The hotel offers a variety of accommodations, including single and double rooms, as well as spacious family suites. Rooms range in size from 12 m² for single occupancy to 45 m² for larger suites. Many rooms include private balconies with breathtaking views of the Matterhorn or Mischabel range.

Eat & Drink

The on-site Zermama Bistro serves breakfast, lunch, and dinner with a focus on local specialties. Guests can enjoy a cozy atmosphere accompanied by live music on the terrace. The stylish wine cellar features a selection of wines, making it a perfect spot for a relaxed evening.

Leisure & Business

For those seeking relaxation, the Hotel Zermama offers a private whirlpool and spa services with stunning mountain views. Business travelers will find fully equipped meeting rooms suitable for team-building events and corporate retreats. The facility includes a co-working space designed for productivity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Mountain view
Shower
Coffee machine
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Large Twin Room
Max:
2 persons
27 m² 
Bed options:
2 Single beds
Mountain view
Shower
Coffee machine
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Guest Room
Max:
1 person
12 m² 
Bed options:
1 Single bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Zermatt1000 ft
Airports
Sion (SIR) 51.4 mi
Agno (LUG) 124.7 mi
Train
Zermatt railway station1400 ft
Train400 ft
Bus
Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Water sports
  • Skiing
  • Hiking
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Archery
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Ski equipment rental
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Playpen
  • Children's menu

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Matterstrasse 23, Zermatt, Switzerland, 3920
Map view
street view
Matterstrasse 23, Zermatt, Switzerland, 3920
Nearby
Museums
Matterhorn Museum
1700 ft
Cemetery
Mountaineer's Cemetery
1700 ft
Church
St Peter's English Church
1700 ft
Bridges
Photopoint Kirchbrucke bridge
1400 ft
Church
Parish Church of St. Mauritius
1800 ft
Bahnhofstrasse
Walk of Climb
1500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1100 ft
Stellisee 3920 Zermatt
Stellisee
1800 ft
Hohbalmen
1500 ft
Castor Mountain
1500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1400 ft
Murmeli Brunnen
1100 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1400 ft
Denner Partner
1500 ft
Restaurants
Chalet da Giuseppe
100 ft
Vispastrasse 26
Zermama Bistro
0 ft
Matterstrasse 23
Fuchs Bistro and Bakery
400 ft
Getwingstrasse 24 3920 Zermatt
L'Atelier Grandsire
500 ft
Getwingstrasse 20
National Stubli
400 ft
Matterstrasse 39 3920 Zermatt
La Barrique
400 ft
Vispastrasse 10 Hotel Perren
Restaurant Alpenroyal
1500 ft
Riedweg 96
Parnass Restaurant
700 ft
Vispastrasse 4 Hotel Parnass
Christiania Restaurant
1100 ft
Wiestistrasse 7

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Spa/hot tub
Breathtaking view
Pricey services
High dining costs
8.6/10
Great
Rooms
8.8
Location
9.5
Service
8.5
Dining
7.8
Guest reviews
8.6/10
based on 6 review
5/5 based on 209 review
9.1
9.1/10based on 774 review
#28 of 107 hotels in Zermatt based on Tripadvisor
John
United States of America, April  2024
8.8/10

I felt like I hit the jackpot with this hotel. The stunning view of Matterhorn from my room was breathtaking, and the private spa/hot tub made the experience even more luxurious. Enjoying fondue on the balcony while wrapped in the fluffiest robes was pure bliss. However, the price tag is on the higher end.

Rooms
9.0
My room had a stunning view of Matterhorn and came with the added bonus of an individual spa/hot tub for up to four people. The room could be opened without any noise impact and even had a personal fondue set for the ultimate cozy experience on the balcony with those ginormous fluffy robes!
Service
8.0
The service here was just what you need when you're hitting the slopes, catering to skiers and being attentive to our every need. The staff was super friendly and warmful, making us feel truly cared for. The only downside is the price for some services can add up quickly.
Location
9.0
The location of this hotel is a dream come true. It's lined with boutique shops, hotels, and restaurants, offering a vibrant atmosphere. The close proximity to the Sunnegga Bahn and other transport links, coupled with the fantastic view of Matterhorn, makes it a perfect base for any traveler. The only issue may be the slightly higher price for such prime location.
Dining
9.0
The dining experience here was above and beyond my expectations. Not only did the options taste great, but I also received a sweet surprise of Läderach heart-shaped chocolates on Valentine's morning. The golden malted waffles were a standout treat. However, the prices for certain dining choices were a bit steep.
Facilities
9.0
The facilities are top-notch here, with everything you could wish for to enhance your stay. From room service to laundry and shuttle services, they have it all. The only downside is that some services might come at an additional cost, so keep an eye on the charges.
Spa/hot tub
Pricey services
Jessica
United Kingdom, February  2024
8.2/10

The hotel is nestled in a wonderful Zermatt location, just a short walk away from the train station, where we enjoyed complementary coffee and tea. The rooms, although some are under construction, were very clean, cozy, and offered breathtaking views of the Matterhorn. The service from the genuinely friendly and helpful staff was exceptional, making our stay even more delightful. The dining, although delicious, now includes a 25 CHF per person charge. Overall, a great value for the location and amenities provided.

Rooms
8.0
The rooms, although some are under construction, were very clean, cozy, and offered breathtaking views of the Matterhorn.
Service
9.0
The service from the genuinely friendly and helpful staff was exceptional.
Location
9.0
The hotel is nestled in a wonderful Zermatt location, just a short walk away from the train station, where we enjoyed complementary coffee and tea.
Dining
7.0
The dining, although delicious, now includes a 25 CHF per person charge.
Facilities
Various facilities available to enhance the stay.
George
United States of America, February  2024
8.4/10

I loved staying at this hotel! The rooms were cozy and had my very own fondue set to enjoy on the balcony, plus those fluffy robes were just amazing. The bed was so comfortable, and it was a pleasant surprise to see it always made when I returned from Apres, complete with a chocolate treat on my pillow. However, the room did get a bit too hot at times without individual temperature control.

Rooms
8.0
The rooms were simple and cozy, with all the comforts I needed.
Service
9.0
The service was outstanding! They even prepared breakfast bags for my early departure, and the staff were lovely and very welcoming.
Location
10.0
The location was perfect, right next to the lifts and bus stops, and just a short walk to the center of town.
Dining
6.0
The dining options were very basic with limited choices, but the hotel made up for it with other great amenities.
Facilities
9.0
The facilities were top-notch, with everything from room service to ski equipment hire available.
Guy
United Kingdom, January  2024
9.4/10

The hotel offers amazing rooms with views of the Matterhorn and the river that runs through town. The service was exceptional, especially during the busy Easter Holiday time. The location is unbeatable, just opposite one of the main Zermatt lifts. The dining experience was excellent, catering to everyone's tastes. Overall, a top choice for a memorable stay.

Rooms
10.0
The rooms were amazing, offering stunning views of the Matterhorn and the river.
Service
9.0
The staff was not only friendly but went above and beyond, even offering to book restaurants and assisting with luggage.
Location
10.0
The hotel's location is second to none, just opposite one of the main Zermatt lifts.
Dining
9.0
The dining experience was superb, with fresh and tailored meals that pleased everyone.
Facilities
9.0
The hotel offers top-notch facilities to enhance your stay.
Tommy
United Kingdom, December  2023
8.4/10

The hotel offers comfortable, fresh rooms with a Matterhorn view, very clean, and cozy beds and pillows. The service was mixed with helpful and friendly staff but lacking enthusiasm in answering questions. The location is fantastic with fantastic views of the Matterhorn, although carrying large luggage might require using the shuttle or taxi. The dining experience was good with adequate options, although there is now an additional charge. The facilities are well-maintained and include a natural wood sauna.

Rooms
9.0
The rooms were very clean and comfortable with a Matterhorn view.
Service
7.0
The staff were really friendly and helpful, but had zero interest in answering questions.
Location
9.0
The location is just perfect with a fantastic view of the Matterhorn, close to mountain train stations.
Dining
8.0
The dining was very good with a variety of options, but now incurring an extra charge.
Facilities
9.0
The facilities include a natural wood sauna and were well-maintained.
scenic view
lack of enthusiasm
George
United States of America, November  2023
9.0/10

My stay at the hotel was incredible! The room had a truly exceptional view of the Matterhorn, and I was lucky to be upgraded to a room facing this majestic mountain. The room was so comfortable, making my stay even more enjoyable. However, it was disappointing that the effective Matterhorn view was missing.

Rooms
9.0
The room had a truly exceptional view of the Matterhorn and was so comfortable.
Service
9.0
The service was top-notch, with the staff being very friendly and attentive. They made me feel welcome throughout my stay.
Location
10.0
The hotel's location was perfect, right next to the lifts and bus stops, and only a short walk to the center. It couldn’t have been more convenient.
Dining
8.0
The dining experience was very good, with a nice selection of cereals, muesli, ham, cheeses, and breads. The Läderach heart-shaped chocolates added a sweet touch to start the day.
Facilities
9.0
The facilities were fantastic, offering everything I needed for a comfortable stay.
Exceptional view
Missing effective Matterhorn view
Show more
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Check-in
22Nov2024Select date
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23Nov2024Select date
Rooms and Guests2 Guest, 1 Room