Hotel Zermama Zermatt, Zermatt
About the Hotel
Hotel Zermama Zermatt is a brand-new hotel that opened in December 2019, located at the heart of Zermatt. It offers 29 stylishly designed rooms with a blend of comfort and local Valais style. Its prime location makes it just a five-minute walk from Zermatt Train Station and across from the Sunnegga Express valley station, putting outdoor activities at guests' fingertips.
Location
Zermatt is a car-free village, making it a serene retreat for visitors. The hotel is just 0.5 km from the main village center and is easily accessible by train from Täsch, where parking is available. Guests can also benefit from the hotel’s complimentary transport service within Zermatt, ensuring convenience during their stay.
Rooms
The hotel features various room types, including cozy single rooms, spacious double rooms, and luxurious suites. Rooms range from 12 m² to 45 m² and are designed with natural materials, offering comforts such as rain showers and Smart TVs. Many rooms also boast stunning views of the Matterhorn or the Mischabel range and come equipped with private balconies.
Eat & Drink
The Zermama Bistro provides breakfast, lunch, and dinner options, with a focus on local ingredients and delightful à la carte dishes. Guests can enjoy classic cocktails at the bar and explore Mama's stylish new wine cellar, which supports local winemakers. The bistro also transforms into a vibrant meeting place, perfect for social gatherings.
Leisure & Business
Hotel Zermama offers well-equipped meeting rooms suitable for corporate retreats and team-building events. For leisure, guests can relax in the private whirlpool or sauna while enjoying magnificent mountain views. The hotel's design emphasizes comfort and well-being, encouraging a laid-back atmosphere.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Water sports
- Skiing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Golf course
- Archery
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Playpen
- Children's menu
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I felt like I hit the jackpot with this hotel. The stunning view of Matterhorn from my room was breathtaking, and the private spa/hot tub made the experience even more luxurious. Enjoying fondue on the balcony while wrapped in the fluffiest robes was pure bliss. However, the price tag is on the higher end.
The hotel is nestled in a wonderful Zermatt location, just a short walk away from the train station, where we enjoyed complementary coffee and tea. The rooms, although some are under construction, were very clean, cozy, and offered breathtaking views of the Matterhorn. The service from the genuinely friendly and helpful staff was exceptional, making our stay even more delightful. The dining, although delicious, now includes a 25 CHF per person charge. Overall, a great value for the location and amenities provided.
I loved staying at this hotel! The rooms were cozy and had my very own fondue set to enjoy on the balcony, plus those fluffy robes were just amazing. The bed was so comfortable, and it was a pleasant surprise to see it always made when I returned from Apres, complete with a chocolate treat on my pillow. However, the room did get a bit too hot at times without individual temperature control.
The hotel offers amazing rooms with views of the Matterhorn and the river that runs through town. The service was exceptional, especially during the busy Easter Holiday time. The location is unbeatable, just opposite one of the main Zermatt lifts. The dining experience was excellent, catering to everyone's tastes. Overall, a top choice for a memorable stay.
The hotel offers comfortable, fresh rooms with a Matterhorn view, very clean, and cozy beds and pillows. The service was mixed with helpful and friendly staff but lacking enthusiasm in answering questions. The location is fantastic with fantastic views of the Matterhorn, although carrying large luggage might require using the shuttle or taxi. The dining experience was good with adequate options, although there is now an additional charge. The facilities are well-maintained and include a natural wood sauna.
My stay at the hotel was incredible! The room had a truly exceptional view of the Matterhorn, and I was lucky to be upgraded to a room facing this majestic mountain. The room was so comfortable, making my stay even more enjoyable. However, it was disappointing that the effective Matterhorn view was missing.
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